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Create your business on Lola

For:Owner3 min readAll plansUpdated Sep 28, 2026
The owner creates the business

If you were invited as an admin, don't register a new business. Open the link in your invite email or use your code, and you join the business that already exists.

See: Invite your team
The owner creates the business

If you were invited as staff, don't register a new business. Open the link in your invite email or use your code. Then you scan from the Lola Business app.

See: Invite your team

You create your account, find your business on Google and upload your logo. In a few minutes your business is registered and you go straight to building your loyalty card.

When you're done, you'll be able to
  • Create your Lola Business account
  • Register your business from its Google listing
  • Land on the dashboard ready to create your loyalty card
business.lolaloyalty.com/register-business

Create your account

On the sign-in screen, click Sign up. Enter your name, the email you’ll use to sign in to Lola, and a password.

The password needs at least 8 characters, a lowercase letter, an uppercase letter, a number and a special character, with no character repeated more than twice in a row. The screen checks off each rule as you type. Click Continue to move on to registering your business.

The User registration screen, with name, email, password and its rules
  1. First and last name
  2. Email
  3. Password rules
  4. Continue
Screenshot in Spanish
Were you invited to a team?

Don’t register a new business. Open the link in your invite email, or click I have an invite code on the next screen. Invite your team explains how to accept.

Find your business on Google

You land on Business registration. In the search field, type your business’s name: from 3 letters on, matches from Google appear. Click yours and Lola brings in the name and category from its listing.

At the top you can see which email you signed in with. If it’s the wrong one, click Sign out and sign in with the other. Until your account has a business, the dashboard always brings you back to this screen, so that button is your way out.

If it doesn't show up, paste the Google Maps link

If the search can’t find your business, click the Can’t find your business? link under the search field and paste a Google Maps link. The field’s help shows how to get it:

  1. Open Google Maps.
  2. Search for your business by name.
  3. Tap the Share button.
  4. Copy the link and paste it into Google Maps link.

It has to be the link Share gives you, the one that starts with maps.app.goo.gl; the address from your browser bar won’t work. Click Continue to load the place, or Search by name to go back to the search.

Check the name and category

Once you pick the place, Tell us about your business appears with the name and category from Google. Fix them if needed: the name is how customers see you on Lola, and both are required.

Picked the wrong place? Click Change business at the top to go back to the search without creating anything.

The chosen place, with the business name and category fields already filled in
  1. Change business
  2. The place you picked
  3. Business name
  4. Category
Screenshot in Spanish
This business is already linked to another account

If you see that notice, someone already registered that place with another Lola account. If it’s your business, contact support to recover access.

Create your loyalty card

Done: your business is created. The dashboard takes you to Loyalty Card with the editor open, because the card is the first thing your customers use. Create your loyalty card walks you through each field.

When you save it, Lola lets you know your loyalty program is live. Click Complete business profile to move on to your business details, or Later to stay on the card.

The Your loyalty program is live! notice, with Complete business profile and Later
  1. Complete business profile
  2. Later
Screenshot in Spanish
Tip

Check your email. When you enter the dashboard we send you a link to verify your business account; open it, then click I’ve verified it.

Check what you learnedWhat do you need before Continue creates your business?