Upgrade your plan and manage billing

In Settings, the Plan & billing card shows which plan your business is on. Click See plans. If you’re on Free, you can also get there from Upgrade to Premium in the menu, or from any locked Premium feature.

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1. Your current plan
2. See plans

Free includes 1 business with 1 location, your stamp card, rewards, showing up in Explore and 1 dashboard user, with no roles.

Premium adds campaigns, customer feedback and Google Maps reviews, the AI assistant, events with RSVPs, showing up on the app’s Home, Apple Wallet and App Clip, roles and team, multiple locations, analytics and access to modules. Each card shows its price; further down you’ll find Compare in detail and the Frequently asked questions.

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1. Your current plan
2. Upgrade to Premium

Click Upgrade to Premium: the button changes to Premium selected. At the top, choose Monthly or Annual.

With annual billing you pay 12 months at once for 15% less, and the discount applies to modules too. If you already have Premium, you stay on your current cycle and the toggle is locked.

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1. Monthly or Annual
2. Premium selected

Modules lists Reservations and Feedback Polls, each with its own price. They only work with Premium: they show Requires Premium until you select Premium or already have it.

Click Add to add a module or Remove to take it out of your selection. A module you’ve already paid for shows as Active.

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1. Add
2. Remove

Your selection appears at the bottom with what you picked, the subtotal, the VAT and the Total. Click Continue to payment and the payment page opens in the same tab. For now, payments are in US dollars by card. Clear empties your selection.

If you already have Premium and add a module, today you only pay for the days left in your cycle; full price starts at the next renewal.

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1. Your selection
2. Total, with VAT
3. Continue to payment
4. Clear

When you’re done, the payment page sends you back to Your plan. While Lola confirms the payment you’ll see Confirming your payment…: keep the page open. Once it’s confirmed, Done! Your Premium plan is active. appears and every Premium feature unlocks.

• If you left without paying, a notice tells you the payment wasn’t completed. You can try again anytime.
• If you left a payment halfway, Continue payment takes you back to it.
• If the confirmation takes a while, click Check again. If you already paid, your plan turns on by itself within a few minutes.

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1. Payment confirmed
2. Premium, your current plan

Click Cancel Premium and confirm with Yes, cancel. Premium stays active until the end of the period you paid for. After that you’re back on Free: campaigns pause, modules turn off and your data stays.

Until that date you can change your mind with Keep Premium. If a renewal charge fails, you have 7 days to renew with Renew Premium, and everything keeps working in the meantime.

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1. How long Premium lasts
2. Keep Premium