Create a reward

In the dashboard menu, click Rewards. At the top you’ll find Search Rewards, which searches by name, type or level, and the Add Reward button. Below, Templates suggests ready-made ideas and, at the bottom, the table shows your catalog.

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1. Rewards, in the menu
2. Add Reward
3. Templates

Click an idea in Templates and Create Reward opens with the name, type, level and categories already filled in, and sometimes the estimated value. At the top you can see which template you started from, for example Template: Free drink. Change anything you like before creating it.

The ideas mix suggestions for your business’s category with others that work for anyone. If you’d rather start with a blank form, use Add Reward.

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1. The template you started from
2. Name already filled in
3. Type already picked

• Reward name: required, up to 50 characters.
• Description: optional, up to 150 characters.
• Loyalty Level: which customer level it’s for: Explorer, Devoted, Unconditional or All, which is selected by default. They’re the same levels you see in your customer list.
• Reward Type: Promotion, selected by default, Gift, Discount or Experience.
• Category: optional. Pick one or more, such as Food or Drinks.

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1. Reward name
2. Loyalty Level
3. Reward Type
4. Category

The rest of the form is optional:

• Availability: Estimated Value (Optional), what the reward is worth, and Stock Limit (Optional), if you only have a set amount.
• Tracking: Cost to Business (Optional), what it costs you to give it, and the New Product switch.
• Image (Optional): PNG or JPEG, at least 100×100 px. Larger images are resized to 1200×1200 px automatically.

Click Create Reward. You’ll see Reward created! and the reward shows up in your catalog, ready to put on your loyalty card.

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In the table, click Edit, the pencil on the row. Edit Reward opens with the same fields already filled in; you can also replace or remove the image there. Click Save Changes and you’ll see Reward updated!.

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1. Edit Reward
2. Save Changes

Click Archive, the box at the end of the row, and confirm in Archive this reward?. The reward leaves your active catalog and no longer appears when you create new campaigns. Campaigns already using it keep working.

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