Viewing as
Topics

Sign in to the Lola Business app

For:OwnerAdminStaff3 min readAll plansUpdated Sep 28, 2026

Lola Business is your team's app: you use it to scan customers' QR codes, give them stamps and redeem their coupons. You sign in with the same account you use on the web dashboard.

When you're done, you'll be able to
  • Accept your team invite with the right email
  • Sign in to the app with your email and password
  • Find the scanner, the history and the settings
  • Change the app's language and sign out

Get the Lola Business app

Lola Business is the app for the people who serve customers at your business, on iPhone and Android. It isn’t the Lola app your customers use: theirs shows their card and coupons, and Lola Business is the one that scans them.

Ask whoever invited you to the team for the install link. If you’re the owner, ask your contact at Lola.

Accept your team invite

If an owner or an admin invited you, you got an email with a code that starts with LOLA- and a link. The link opens the Lola Business web dashboard, not the app:

  1. Sign in with the email the invite was sent to. If you don’t have an account yet, tap Create an account with this email.
  2. Tap Accept invite.

That email and password are what you use in the app afterwards. If you’re the owner and you created your business, you already have an account: skip to step 3.

The Team invite page with the invite code and the buttons to sign in or create an account
  1. Your invite code
  2. I have an account: sign in
  3. Create an account with this email
Screenshot in Spanish
Use the email the invite went to

The invite only works with the email it was sent to. If you see This invite isn’t valid, it may have expired or already been used: ask whoever invited you for a new one.

Sign in to the app

Open Lola Business, enter your Email and Password, and tap Sign In. The app remembers you, so next time you go straight to the home screen.

There’s no sign-up in the app: your account is created on the web dashboard. If you don’t remember your password, tap Forgot your password? and we’ll email you a link to set a new one.

The Lola Business sign-in screen, with the email and password fields
  1. Email
  2. Password
  3. Sign In
  4. Forgot your password?
Screenshot in Spanish
Tip

If you see We couldn’t load your home after signing in and your internet works, check that you accepted the invite with that same email.

Get to know your home screen

At the top is the Active location: the business you’re working in. Below it:

  • Scan: the scanner for the customer’s QR, whether it’s for a stamp or a coupon.
  • Redeem coupon: a scanner for coupons only.
  • Today: how many scans your business made today, stamps and redemptions together.
  • View full history: the business’s recent activity.

The bar at the bottom switches between Home, History and Settings.

The Lola Business home screen with the active location, the Scan button, Redeem coupon and today's scans
  1. Active location
  2. Scan
  3. Redeem coupon
  4. Today's scans
Screenshot in Spanish

Choose the language in Settings

The app starts in Spanish and doesn’t follow your phone’s language. To use it in English, open Settings and, under Language, tap English. The change applies right away and is saved on that phone; if you sign in on another one, choose it again.

Settings also has your Profile, where you change your photo, and the Business you’re in.

The Settings screen with the Account, Preferences and Legal sections
  1. Language
  2. English or Español
Screenshot in Spanish

Sign out when you're done

If you share the phone with other people on the team, sign out at the end of your shift. In Settings, scroll to the bottom and tap Sign out. The app signs you out right away, with no confirmation, and goes back to the sign-in screen.

The bottom of Settings, with the Legal section and the Sign out button
  1. Sign out
Screenshot in Spanish
Check what you learnedYou were invited to the team by email. Where do you accept the invite?