Your web dashboard, read-only

For:Staff2 min readAll plansUpdated Sep 28, 2026

You can change everything on the dashboard

As the owner, you see and edit everything, and you decide the role of each person on the team. Staff only look up the web dashboard, except Reservations, which they can edit too.

See: Set your team's roles

You can edit everything in your business

As an admin, you see and edit everything in your business and you can invite staff. Staff only look up the web dashboard, except Reservations, which they can edit too.

See: Invite your team

As staff, you sign in to the Lola Business web dashboard with the same account as the app and look up everything about your business. You can open every page, but you only make changes in Reservations.

When you're done, you'll be able to

Sign in to the web dashboard with the account you use in the app
Look up the card, the rewards, the campaigns and the customers
Update the hours, holidays and time blocks in Reservations
Know who to ask for a change

business.lolaloyalty.com/

Sign in to the web dashboard

Open the Lola Business web dashboard in your browser and sign in with the same email and password you use in the app.

At the top of every page you’ll see the Read-only mode notice: you can view the whole dashboard and, if your business uses Reservations, edit them too. To scan, use the Lola Business app.

The staff Home page on the web dashboard, with the Read-only mode notice at the top and the menu on the left — Screenshot in Spanish

Open the dashboard/

Look things up without changing them

From the menu you open any section: Business, Rewards, Loyalty Card, Clients, Campaigns and the others your business has. You see their information, but not the buttons to create, edit, archive or publish. If you open a reward, you see its details without being able to change them, and you close it with Close.

When a list is empty, you’ll see Only the owner or an admin can add something here. You can also look at your business’s plan, but only the owner changes it.

The Free coffee reward detail, with its fields locked — Screenshot in Spanish

Update Reservations

Reservations is the exception: there you can make changes. If your business has the Reservations module, open it from the menu and pick the Local. Then you can:

adjust the Weekly hours when bookings come in and click Save hours;
add Holidays, whole days with no bookings;
create Time blocks with Block time, to close a few specific hours.

The Reservations weekly hours, with the open days and their time windows — Screenshot in Spanish

Open Reservations/reservations

Ask an owner or an admin for changes

For any other change, like a new reward, a campaign or the business details, ask an owner or an admin. To find out who they are, open Settings: under Team you see each person with their role, and yourself marked You.

The Team card in Settings, with an owner, an admin and you as Staff — Screenshot in Spanish

Tip

Your own account is yours to manage: in Settings you change your name, your photo and the dashboard’s language.

Open Settings/settings

Check what you learnedWith the Staff role, what can you change on the web dashboard?

The rewards and the loyalty cardThe hours, holidays and time blocks in ReservationsNothing: the web dashboard is only for owners